Map/Customer & Sales/OpenAI Presence10.0°S, 61.5°E
CUSTOMER & SALES

OpenAI Presence

OpenAI Presence is OpenAI's managed platform for deploying AI agents across enterprise voice and chat workflows. Enterprises get scoped agents with approved actions, guardrails, and human escalation, plus simulation-based testing before launch and a Codex-driven improvement loop that refines agents over time. OpenAI describes it as a battle-tested product for deploying trusted agents that answer questions and resolve issues.

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CUSTOMER & SALES · 10.0°S, 61.5°E
Company
OpenAI
Launched
Jul 2026
HQ
San Francisco
Pricing
Enterprise
Platforms
Web · API
Runs on
GPT

Signals & timeline

Chronicle
JUL 22, 2026
OpenAI introduced Presence, a managed product for deploying trusted AI agents across enterprise voice and chat workflows. Agents ship with approved actions, guardrails, and human escalation, can be tested in simulations before going live, and improve through a Codex-driven loop. OpenAI describes it as a battle-tested product that answers questions and resolves issues for enterprises.

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Field notes

FAQ

What is OpenAI Presence?

OpenAI Presence is OpenAI's managed platform for deploying AI agents across enterprise voice and chat workflows. Enterprises get scoped agents with approved actions, guardrails, and human escalation, plus simulation-based testing before launch and a Codex-driven improvement loop that refines agents over time. OpenAI describes it as a battle-tested product for deploying trusted agents that answer questions and resolve issues.

Who makes OpenAI Presence?

OpenAI Presence is built by OpenAI, headquartered in San Francisco, and launched in Jul 2026.

Is OpenAI Presence free?

OpenAI Presence uses a enterprise pricing model and is available on Web, API. Check openai.com for current plans.

What models does OpenAI Presence run on?

On AgentMaps, OpenAI Presence is charted as running on GPT.